Aiir is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it. By using aiir.club, you agree to the practices described in this policy.

1. Who We Are

Aiir is a men’s health and wellness brand based in Bharatpur, Chitwan, Nepal, operating at aiir.club. If you have questions about this policy, contact us via aiir.club/contact.

2. Information We Collect

We collect the following types of information when you use our site or place an order:

Information you provide directly

• Name and delivery address when placing an order
• Phone number for delivery coordination
• Email address if you contact us or sign up for the newsletter
• Message content when you contact us via the Reach Out page

Information collected automatically

• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• IP address and approximate location data

We collect automatic data through cookies and analytics tools. See the Cookies section below for more detail.

3. How We Use Your Information

Aiir uses the information we collect to:

• Process and fulfil your orders
• Coordinate delivery of your purchases
• Respond to your enquiries and support requests
• Send order confirmations and delivery updates
• Send the Aiir newsletter if you have subscribed (you can unsubscribe at any time)
• Improve the website, content, and products based on usage data
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing Your Information

Aiir may share your information with:

• Delivery partners and couriers — to fulfil your order
• Analytics providers — to understand how the site is used (data is anonymised where possible)
• Legal authorities — if required by law or to protect our rights

All third parties we work with are required to handle your data securely and only for the purposes we specify.

5. Cookies

Aiir uses cookies — small text files stored on your device — to improve your experience on the site. Cookies help us understand how visitors use the site and remember preferences. You can control cookies through your browser settings. Disabling cookies may affect some site functionality.

We use the following types of cookies:

• Essential cookies — required for the site to function (e.g. shopping cart)
• Analytics cookies — used to understand site usage (e.g. Google Analytics)
• Preference cookies — used to remember your settings

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order data is typically retained for [add retention period] for accounting and legal compliance purposes.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal obligations
• Withdraw consent to marketing communications at any time

To exercise any of these rights, contact us via aiir.club/contact.

8. Security

Aiir takes reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Aiir products and content are intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes are posted constitutes acceptance of the revised policy.

11. Contact

For privacy-related questions or requests, contact us via the Reach Out page at aiir.club/contact.